Support Center
We're here to help you and your furry friends
Getting Started
Download & Install
Learn how to download and install Paw Card on your device.
- Visit the App Store on your iOS device
- Search for "Paw Card"
- Tap "Get" to download
- Open the app once installed
Create Your Account
Set up your Paw Card account in minutes.
- Open the Paw Card app
- Tap "Sign Up"
- Enter your email and create a password
- Verify your email address
Add Your First Pet
Create a profile for your furry friend.
- Tap the "+" button
- Enter your pet's name and details
- Upload a photo (optional)
- Save the profile
Account & Settings
Reset Password
Forgot your password? Here's how to reset it:
- Tap "Forgot Password" on the login screen
- Enter your registered email
- Check your email for reset instructions
- Create a new password
Update Profile
Keep your information up to date:
- Go to Settings → Profile
- Edit your personal information
- Update notification preferences
- Save changes
Delete Account
We're sorry to see you go. To delete your account:
- Go to Settings → Account
- Scroll to "Delete Account"
- Confirm your decision
- Your data will be permanently removed
Frequently Asked Questions
Yes! Paw Card offers a free plan with all essential features for tracking your pet's health. Premium features are available for users who want additional functionality.
We take security seriously. All data is encrypted both in transit and at rest. We use industry-standard security measures and never share your information with third parties without your consent.
Absolutely! You can add as many pets as you have. Each pet gets their own profile where you can track their individual health records, appointments, and medications.
Set up medication schedules for each pet, and we'll send you push notifications when it's time for their medication. You can customize the frequency, dosage, and timing for each medication.
Yes! You can easily export your pet's health records as a PDF or share them directly via email with your veterinarian. This makes vet visits more efficient and ensures your vet has complete information.